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Title Development Database Specialist
Categories Administration
Location Phoenix, AZ
Job Information

Job Summary: The Development Database Specialist ensures donations are entered in an accurate and timely manner; creates unique acknowledgment letters for donors and responds timely to donations.  Ensures data is accurate and reflects fund development policies, creating and generating critical reports, interfacing with the finance department to reconcile data. Reviews, recommends and interprets fund development policies as related to donor database and donor interactions.

Essential Functions:

1.    Uses Raiser’s Edge to enter and maintain accurate data on gifts, pledges, grants, donors, and activities; provides work direction to volunteers.

2.    Creates and prepares regularly scheduled and ad hoc reports.

3.    Creates unique acknowledgment letters for all gifts and various campaigns throughout the year in ensuring timeliness and accuracy.

4.    Audits and performs regular maintenance of database system, making corrections as needed to maintain database integrity; updating user access to ensure database security.

5.    Makes changes to Raiser’s Edge database structure as needed to reflect changes in fund development policy.

6.    Establishes and standardizes data entry protocols and review processes to ensure data accuracy.

7.    Create and maintain a Raiser’s Edge user manual specific for Sojourner Center practices.  Perform Raiser’s Edge user support and training for current and new staff.

8.    Confirms accuracy of monthly pledge reminders and reports on overdue pledges, rescheduling, and write-offs.

9.    Assists Raiser’s Edge users with running queries and reports as needed.

10.  Responds to donor calls, letters or other methods of contact regarding donor contribution history, resolving questions or concerns using excellent customer service skills.

11.  Interfaces with finance department to reconcile gift data to financial records.

Competencies (Knowledge, skills, and abilities):

To perform the essential functions of this job successfully, an individual should demonstrate the following competencies:

·         Problem solving/critical thinking

·         Interpersonal skills

·         Customer service

·         Oral communication

·         Written communication

·         Planning/organizing

·         Performance quality

·         Adaptability/flexibility

·         Dependability

·         Computer skills

·         Safety and security

Education, Experience, and Other Requirements

·         High School (or equivalent) with specialized computer application training.

·         Minimum one year related experience with Raisers’ Edge strongly preferred.

·         Ability to obtain a Level I Fingerprint Clearance Card.


Benefits Include:

Health, Dental & Vision Insurance; Short and Long Term Disability; Flexible benefits; 403b Retirement Plan; Voluntary Pet Insurance; Paid Holidays; Life Insurance; Paid Time Off

Click here to apply.


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Title On Call Caseworker: Part-Time
Salary 13.37/Hr.
Location East Valley Area, AZ
Job Information

Catholic Charities Community Services currently seeking a qualified, caring individuals to work in our Domestic Violence Shelter providing services to clients.



Responsible for covering of assigned shift in a domestic violence shelter (My Sister’s Place) which is assigned on an on-call basis (not a regular schedule). Shelter is located in the East Valley area.

Position Duties:

  • Provides professional casework and crisis counseling to shelter residents
  • Develops and/or updating service plans with clients
  • Maintains accurate, professional documentation in client files for each shift covered
  • Answers telephone crisis lines and maintaining accurate documentation on phone log
  • Provides referrals for community resources
  • Perform any other job-related tasks deemed necessary and/or assigned by the supervisor. Additional tasks associated with specific shifts may include providing individual and/or group counseling; menu planning; acknowledging donations to the program; assigning household duties to residents; training volunteers or interns; processing, sorting and storage of donated items, etc.

Position Requirements: Education: Bachelors degree in Social Work or a degree in a closely related field required. Applicants with five or more years internship or working experience with victims of domestic violence or similar work experience in family violence or residential programs may be qualified for position with experience considered as substituted for degree.

Job Knowledge: Requires ability to work well with women in crisis who may represent various socio-economic and/or cultural backgrounds’ assist women in making informed choices and decisions; basic knowledge of resources in the community as well as awareness of dynamics related to family violence.

Physical Requirements: Moderately high noise level from telephones and client activity, Must be able to move about frequently, lift lightweight to moderately heavy items and be able to see, hear, speak, listen and ambulate to provide services for clients.

Other Requirements:

  • Must be able to work evenings, weekends, holidays.
  • Valid AZ driver’s license and reliable transportation, insurance, registration.
  • Must have CPR, First Aide certification.
  • Due to oversight regulations incumbents are required to have an annual TB test.
  • Must possess or be eligible for fingerprint clearance.

EEO/M-F/H We Value Diversity!

To apply go to our website,click on “about us” then “employment” then do a job search for the position, or simply search all to see all of our opportunities.

Please contact: Michelle Rodriguez, HR Manager  |  Email

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Title Advocate
Location Phoenix, AZ
Job Information

LOCATION:  Herberger Center – Phoenix, Arizona
STATUS:  FTE/40 hours/wk

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Advocate Facilitators provide consistent stability and safety to the program through their direct service to the clients.  This service includes professional interactions, distribution of basic supplies, communicating with donors, service providers and the community, and offering support to the case managers and Social Service Director.


  • Minimum of high school diploma or GED
  • 2 years work experience working with homeless families or individuals.
  • 6 months Domestic Violence experience preferred.
  • Excellent communication (verbal and written) and interpersonal skills, using diplomacy and good judgment.
  • Knowledge of or a willingness and aptitude to learn the concepts involved with serving low-income families.
  • Demonstrated ability to use initiative and be a self starter.
  • An attention to detail.
  • A positive attitude and the ability to be flexible in light of changing job situations/priorities.
  •  Ability to support the mission of The Salvation Army.
  • An ability to work with confidential material.

The Phoenix Social Service staff will be required to adhere to the following:

  • TSA National Social Services Standards
  • TSA Social Services Code of Ethics
  • Policy on Confidentiality
  • TSA Policy on Non-discrimination Programs
  • TSA Policy on & Delivery of Services
  • Employee Handbook
  • TSA Care & Treatment Philosophy


  • Perform general front desk duties including reading daily emails, handling mail, managing appointments, handling incoming/outgoing phone calls (directing calls to appropriate staff) in a courteous and professional manner and other related duties.
  • Facilitate initial placement of clients to the domestic violence Shelter to include, but not limited to, conducting pre-orientation, facilitating access to assigned room, notifying case managers of new placements.
  • Notify Case Manager in writing of any special mental health, and/or dietary accommodations of clients that are disclosed or requested during pre-orientation.
  • Schedule all clients over the age of 18 for drug testing during pre-orientation.  Submit documentation to appropriate personnel.
  • Serve as meal monitor on assigned days (or as required) to provide coverage.  Encourage client compliance by checking on-site availability of clients.  Verbally request clients attendance at breakfast if on-site.  Notify Case Managers of non-attendance.
  • Store client medications in assigned area.  Facilitate client receipt of medications at all times, document daily client intake of medications, file any/all medication instructions in medication log book and inform assigned Case Managers of written instructions/special accommodations required.
  • Report maintenance requests to Supervisor, and document as required.
  • Conduct nightly bed check of all clients (families) and document.
  • Prepare unusual incident report and/or program violation reports as needed and/or warranted.  Distribute to designated personnel.
  • Verbally inform Program Supervisor of program violations that threaten the life, health, safety and well being of clients, staff, and/or visitors and that require immediate intervention (to include emergency services personnel).
  • Contact 911 as instructed to immediately address a crisis situation.
  • Prompt client to adhere to program guidelines for appropriate conduct and utilization of program services and facilities.
  • Conduct daily room checks, document and submit information to designated personnel.
  • Perform data entry and/or report writing of daily and/or monthly demographics and program statistics.
  • Notify Housekeepers and/or Program Supervisor of impending new placements and client departures. Notify Case Manager if client has not retrieved belongings after five days.
  • Perform safety checks of clients’ baggage and/or client rooms as necessary to prevent the concealment and storage of alcohol, drugs, weapons, and/or hazardous materials (i.e., combustible/fire agents, smoking materials or other) as necessary or upon request by case management and/or supervisory staff.
  • Direct clients to address any/all social service issues to their assigned Case Manager (Social Service Director during absences).  This includes issues pertaining to family, self, mental health/emotional, financial, substance abuse, parenting, and/or physical).
  • Promote the supervision of minor children at all times during client placement.  May provide verbal prompting to parents (in cases of non-compliance).  Document and report non-compliance of parental supervision to Case Managers and/or Social Services Director.
  • Perform daily facility checks (“rounds”) lock up designated areas as directed by Program Supervisor.
  • Provide assistance in ensuring coordinated efforts with other areas, as assigned.
  • Provide assistance (per request from CADC), in administering drug testing (alcohol breathalyzer/urine test for opiates).  May conduct drug and/or alcohol tests on days of non-attendance by CADC, if client exhibits behavior that suggests alcohol/drug use.  If a client become combative and/or threatening while appearing to be intoxicated, the Shift Monitor may direct client to leave facility and/or the Shift Monitor may call 911 if necessary to stabilize situation and ensure safety of client and others.  Report and document incident to Case Manager, Program Supervisor, and Social Service Director.
  • Maintain confidentiality of client information (verbal/written).
  • Store and distribute client cigarettes and smoking paraphernalia.  Discourage and monitor client compliance with no smoking on site, in client room, or on surrounding property.
  • Attend staff meetings as required.
  • Assists with other department duties as assigned and needed.

PHYSICAL REQUIREMENTS  Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result. While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis.   The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.  Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

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