Job: Domestic Violence Case Manager

Title Domestic Violence Case Manager
Location Phoenix, AZ
Job Information

DOMESTIC VIOLENCE CASE MANAGER – ELIM HOUSE DOMESTIC VIOLENCE PROGRAM  HOPE FOR A HOME SHELTER

LOCATION:  Herberger Center – HOPE FOR A HOME Shelter

DIRECT SUPERVISOR:  Program Coordinator – HOPE FOR A HOME

STATUS:  FTE/40 hours/wk

MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATION

  • Bachelor’s Degree or equivalent required (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for a year of college education)
  • Knowledge of local community resources
  • Computer literate in MS Office Software
  • Ability to demonstrate competency in provision of social services through education, volunteerism or previous work experience
  • Ability to relate to persons in emotional crisis and to utilize crisis intervention skills
  • Possess ability to develop and maintain a positive working relationship with fellow agency staff and professionals from other agencies.
  • Ability to complete documentation accurately in a timely manner, possess time management skills and be able to work independently
  • Be organized and detail oriented
  • Excellent verbal and written communication skills
  • Must pass a criminal background check
  • Able to assist clients in preparation for return to permanent housing
  • Knowledgeable in the area of  government income maintenance  and other employment and housing  services to assist the homeless moving toward self sufficiency

RESPONSIBILITIES

  • Develop case plans for the families in shelter that they may be successful in establish them in stable housing.
  • Responsible to fulfill the overall mission of The Salvation Army in the provision of services to program participants of the HOPE FOR PHOENIX AND A HOPE FOR A HOME program
  • Assist the Program Supervisor in maintaining a record of information that meets the needs of all concerned
  • Responsible for the reporting including case plan, records, that clearly show who is responsible for what activity.  Family/person focused activities not program focused provider are needed.
  • Working knowledge of the State of Arizona statues and codes that have an impact upon our services to homeless families mandating the requisite reporting mechanisms.
  • Represent The Salvation Army when interfacing with social service agencies, commissions, committees, and other groups.
  • Able to make entry and exit decision in the absence of the manager.
  • When assigned, act as liaison with outside agencies to disseminate information regarding for the poor and homeless services that are provided by The Salvation Army.
  • The Case Manager will ensure that the program participants are given every opportunity to succeed by providing the necessary assistance to move from homelessness stable housing.
  • Able to coordinate in case planning with the Case Managers in the Corps units. This cooperative effort  will include working with the family and the Case Manager who is serving their zip code so that the transition is stabilizing
  • Other related duties as assigned

PHYSICAL REQUIREMENTS  
Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis.   The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.  Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Any current/active employee interested in applying for this position may do so by submitting a resume or application to Mary Alice McKone atmaryalice.mckone@usw.salvationarmy.org

JOB POSTING – DOMESTIC VIOLENCE CASE MANAGER – ELIM HOUSE DOMESTIC VIOLENCE PROGRAM
HOPE FOR A HOME SHELTER

LOCATION:  Herberger Center – HOPE FOR A HOME Shelter

DIRECT SUPERVISOR:  Program Coordinator – HOPE FOR A HOME

STATUS:  FTE/40 hours/wk

MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATION
§     Bachelor’s Degree or equivalent required (Two years of experience as a family or domestic violence case manager in a major social service program may be substituted for a year of college education)  
§     Knowledge of local community resources
§     Computer literate in MS Office Software
§     Ability to demonstrate competency in provision of social services through education, volunteerism or previous work experience
§     Ability to relate to persons in emotional crisis and to utilize crisis intervention skills
§     Possess ability to develop and maintain a positive working relationship with fellow agency staff and professionals from other agencies.
§     Ability to complete documentation accurately in a timely manner, possess time management skills and be able to work independently
§     Be organized and detail oriented
§     Excellent verbal and written communication skills
§     Must pass a criminal background check
§     Able to assist clients in preparation for return to permanent housing
§     Knowledgeable in the area of  government income maintenance  and other employment and housing  services to assist the homeless moving toward self sufficiency

RESPONSIBILITIES
§     Develop case plans for the families in shelter that they may be successful in establish them in stable housing.
§     Responsible to fulfill the overall mission of The Salvation Army in the provision of services to program participants of the HOPE FOR PHOENIX AND A HOPE FOR A HOME program
§     Assist the Program Supervisor in maintaining a record of information that meets the needs of all concerned
§     Responsible for the reporting including case plan, records, that clearly show who is responsible for what activity.  Family/person focused activities not program focused provider are needed.
§     Working knowledge of the State of Arizona statues and codes that have an impact upon our services to homeless families mandating the requisite reporting mechanisms.
§     Represent The Salvation Army when interfacing with social service agencies, commissions, committees, and other groups.
§     Able to make entry and exit decision in the absence of the manager.
§     When assigned, act as liaison with outside agencies to disseminate information regarding for the poor and homeless services that are provided by The Salvation Army.

§     The Case Manager will ensure that the program participants are given every opportunity to succeed by providing the necessary assistance to move from homelessness stable housing.  
§     Able to coordinate in case planning with the Case Managers in the Corps units. This cooperative effort  will include working with the family and the Case Manager who is serving their zip code so that the transition is stabilizing
§     Other related duties as assigned

PHYSICAL REQUIREMENTS  
Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis.   The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.  Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Any current/active employee interested in applying for this position may do so by submitting a resume or application to Mary Alice McKone atmaryalice.mckone@usw.salvationarmy.org