Job: Job Development Advisor

Title Job Development Advisor
Location Phoenix, AZ
Job Information


LOCATION:  Herberger Social Service Center


STATUS:  FTE/40 hours/wk

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Job Developer will assist clients in obtaining gainful employment.


  •   AA Degree or equivalent combination of experience and education
  • Bachelor’s Degree in related field desired
  • Have a thorough knowledge of and experience in both helping people find and retain employment and case management principles and practice
  • Minimum of six(6) months experience in social service work setting. Homelessness experience desired; domestic violence experience preferred.
  • Demonstrated competency in provision of social services through education, training, volunteerism or previous work experience
  • Ability to relate to persons in crisis and to utilize crisis intervention skills
  • Demonstrated ability to develop and maintain a positive working relationship with agency staff and businesses from other agencies to acquire resources and initiate collaborative projects
  • Ability to complete documentation accurately in a timely manner, use time management skills and be able to work with limited supervision
  • Must be organized and detail oriented, demonstrate excellent verbal and written communication skills and be self motivated
  • Skill in one-to-one problem solving counseling and motivational interviewing
  • Knowledge of employment resources and other community resources
  • Responsiveness to needs of clients
  • Ability to instruct job readiness skills one on one or in a classroom setting
  • Computer competency in MS Office Software,  the Internet and other generally used computer software
  • Ability to understand contract compliance mandates and track objectives and program outcomes
  • Ability to work effectively in a team environment
  • Must posses, or be eligible to receive, a fingerprint clearance card
  • Must pass a background check and have a good driving record
  • Must possess a current Arizona Drivers License

·        Develop and implement a comprehensive program of mentoring and guidance, as well as support activities that enable clients to gain employment:
·        Network with key contacts and maintain relationships with those that make hiring decisions within companies.
·        Identify job vacancies within companies and communicate these to potential applicants
·        Identify employer hiring pre-requisites and other factors used in selection process
·        Provide employment information, assistance and/or referral. Examples include, resume writing, presenting labor market information, application writing, interviewing skills, any information relating to job market today.
·        Monitor computer lab and assist clients as needed with online job searching
·        Incorporate websites, electronic databases, and other online resources into job searches and placement activities
·        Assist with the placement of qualified clients into job vacancies developed through employer contacts
·        Troubleshoot and solve problems in order to ensure job retention
·        Maintain employment activity database that includes reportable statistical information.
·        Create well rounded employment directory for client use.
·        Prioritize shelter clients and assist other Hope for Phoenix clients to obtain and retain employment as time allows
·        Assess and evaluate client’s employment skills and potential barriers to be addressed during the process
·        With client input, prepare case plan to secure employment, training or education
·        Collaborate with Case Manager regarding employment aspects of Individual Service Plan for client
·        Conduct job readiness classes
·        Assist clients to schedule and participate in job interviews
·        Contact prospective employers for feedback on client interviews as appropriate
·        Provide referrals to community services as required
·        Follow up with clients regularly regarding employment progress
·        Prepare monthly statistics
·        Attend Staff meetings on time
·        Communicate closely and coordinate services with Case Managers and Program Supervisor.
·        Perform additional duties as requested.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position.  The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis.   The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.  Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Any current/active employee interested in applying for this position may do so by submitting a resume or application to Mary Alice McKone at